Monday, April 19, 2010

Ahhhh... Excess...



I own an Advantium microwave oven, a slide-in glass-top range with built-in warming drawer, a french door refrigerator with purified ice and water in the door, a state-of-the-art stainless tub dishwasher, an instant hot water dispenser...the list goes on and on. All of these gadgets are here to make my life better and to make cooking the ultimate adrenaline rush -- still we eat most every meal out.

This week I attended K-BIS, the world's biggest kitchen and bath industry showcase. Here, vendors from all over the the world showcase their latest and greatest wares. I enjoy attending the conference so I can be armed with knowledge and inspiration for my clients. I do have to ask myself if these wonder gadgets actually improve my quality of life. It seems my early ancestors may have had it much easier ... a fire, a sharp stick and a piece of meat -- dinner is served. I, on the other hand, need a degree from MIT to pop popcorn.


To me the excess is not the gadgets, it is the attention to self. I think what we need to do in such a blessed nation is to enjoy the gadgets and at the same time leave our fingerprints on the world, not just on the stainless steel. Now before anyone reading this decides not to do a remodel, I say hold on. Your kitchen or bath remodel adds value and beauty to your house and feeds the economy, which produces jobs, which feed people; this is a good thing. The call to action I propose is to use your remodel to help others. How? Simple. Here are a few ways.

The last few years, I have used Habitat for Humanity for my demolitions (they may or may not have this service in your area). Habitat will remove your old cabinets and appliances and then sell them in its home store. The money is then used to build homes for deserving people. Here's another: why not take $50 of your remodel budget and send it to Soles4Souls? Fifty dollars can buy 50 pairs of shoes for people in a needy part of the world. Imagine being able to look up rather than down as you walk; for many this is life changing.


How will you leave your fingerprints?

Wednesday, April 7, 2010

Reading, Writing and Retro


"I have often wondered what it is an old building can do to you when you happen to know a little about things that went on long ago in that building." -- Carl Sandburg

I recently visited the Carl Sandburg home as part of a trip to Asheville, NC, to see my son and daughter-in-law. One of the stipulations for making the house a historical site was that it stay exactly as it was the day Mrs. Sandburg walked out the door for the last time after the death of her husband. It is a wonderful time capsule of the year 1967. Everything is just as they left it, including unopened mail, copies of LIFE magazine, appointment books, even a trashcan that still has trash in it. Strangely enough, the lines of the furnishings look very modern and retro-chic, except they are not retro, they are the real McCoy...vintage '60s. Of course the room that interested me the most was the kitchen. With very little reworking, some smart appliances and a bit of cleaning, the "feel" of the room would rival the best IKEA kitchen out there -- only much, much cooler.


The kitchen cabinets were metal much like the cabinets I grew up with. I replaced those cabinets a few years ago while remodeling my mom's kitchen and looking back, I think I should have held on to them. Who knew they would come back? Trends always repeat themselves with slight alterations and deviations. I find it interesting that most of the furnishings in the Sandburg home could be lifted from his time and brought into our present design aesthetic and never miss a beat. And though I am not a fan of factory-made cabinets, the whole retro metal/clean line/'57 Chevy-inspired look is intriguing and fun. If I were going to use a factory cabinet in a design, it would definitely be metal.

What designs from a bygone era still inspire you?

Tuesday, February 16, 2010

A Lot of Hot Jenn-Air

I don't want this post to sound like a marketing piece for Jenn-Air appliances, but after this weekend I am a much bigger fan of their product. Jenn-Air has always occupied a strange spot in my appliance selection process. Their appliances are good quality, people who own them are rabidly loyal, they are historically hard to install, and the price point is usually too high for one demographic and not high enough for another, caught between G.E. and Sub Zero.

I was invited to Atlanta by Jenn-Air for an all-expenses-paid designer meeting. I pictured a room full of designers being led like cattle through a showroom where slick salesmen, like Vince from ShamWow, hawked the latest and greatest appliances... I was totally wrong. What I was treated to was a very intimate event; there were only eight designers there, ranging from one who counted Ronald Reagan as a client to a relatively new one-person design company, and everything in between. Our accommodations were first class, dinner at Au Pied de Cochon was merveilleusement délicieux, the conversation was lively and I began to wonder if Jenn-Air's new marketing strategy was to wine and dine me into specifying their products... Again, I was mistaken.

The Jenn-Air company, much like Domino's Pizza, has come to a realization that their products have a bit of a stigma. We have all seen the Domino's commercial where they solicit the honest opinion of the customer (or ex-customer) and use the info to better not only their product but their reputation. On day two of our meeting, they solicited our honest opinions, had a CMKBD take us through their new and very interactive website, provided great product catalogs, showed us each of the new appliances in great detail in their totally tricked-out Insperience Studio, answered a myriad of questions, and then let us cook our own lunch on the appliances. That was brilliant.

I can tell you this -- their new products are aesthetically pleasing, the technology incorporated into each appliance is well thought out and in step with the iPhone generation and, once again, they have brought us a new innovation: the ductless downdraft cooktop (Jenn-Air invented the downdraft in the 1960s). It is good to see a company like Jenn-Air step up to the plate, admit their faults and then do something big about it, starting with their most basic sales force, the kitchen designer.

What is your perception of Jenn-Air?

Saturday, February 6, 2010

Emphatically Speaking

Emphatic, Dominant, Subdominant, Subordinant - I remember learning these terms in my first Interior Design class. They refer to the items or elements in a room that vie for our attention; the red leather sofa or the monumental stone fireplace with flanking bookshelves. In my case, since I do kitchens and baths, it is usually an island or specialized piece that becomes the Emphatic.
This is the element that sets the mood and style for the rest of the room. The Emphatic may not be a single piece, it may be a collection of items that are viewed as a unit. For instance, if the island were to be the Emphatic of my design, it wouldn't be created by just the cabinetry, it would include placement in the room, color, countertops, lighting, appliances and accessories that define the area to visually catch and hold your attention.

One thing to avoid is the "Ooh, that's pretty syndrome." Things should be pretty, but too much of a good thing is still too much. Think of it this way: when someone walks into the room for the first time, where do you want their eyes to go first, second, third, fourth ... and so on? If everything is competing for their attention, the room will seem visually noisy and uncomfortable. If my island is the Emphatic, I shouldn't have a cabinet in its line of sight that would compete for its attention. I want your eyes to rest a moment on the island before moving on to the next strong feature of the room, or the Dominant -- this may be the hot wall where the range is located -- and then on down the line, with each thing having its own appeal without competition. This doesn't mean everything else has to be flat, white and boring.

Elements should be compelling but never fussy or cluttered. No matter what style I am creating, I want to be able to guide your eyes from point to point smoothly. I tend to prefer a cleaner, more relaxed environment. My designs usually have a circular visual flow so that your eye is always lead back to the Emphatic.

Have you ever been in a room where everything competes for your attention?

Tuesday, January 26, 2010

That's Not a Lot of Sugar For a Dime

Ahhh, the colloquialism.

I love clever sayings and word plays. I was engaged in a kitchen consultation the other day when the lovely southern lady I was meeting with said to me, "...Well, that's not a lot of sugar for a dime," after I explained a design and construction process to her. In the design business we refer to it as the point of diminishing return.

Part of my job is to help people spend their money wisely with regard to their project and the value of their home. I hate to see them waste resources on details that won't make an impact visually or financially. I admit I watch a design show on occasion and find myself screaming at the TV, "Don't do that!" Usually it is one of the "flip that house" genre of shows that gets me going the most. I see people making design decisions that will cost hundreds or even thousands of dollars and in the end, no one will notice the difference. In the case I mentioned above, the "simple" act of adding a cabinet side wall to a refrigerator would have cost a couple of thousand dollars. Which would have involved moving electrical, moving and replacing HVAC, framing out a soffit, repairing the floor, altering the bank of cabinets beside the refrigerator ... shall I go on? It was my advice that she not do the work. In all honesty I just couldn't bring myself to "sell" her on the idea; it would be robbery. She thanked me for being honest with her.

My points: first, hire a professional. What you pay for their expertise will easily be recouped in the money they save you by avoiding costly mistakes. Second, be willing to rethink your design if you encounter significant issues. I like to let my designs evolve as the job progresses. I have an overall plan and most details will be executed as drawn, but if I get to a difficult spot I am willing to adapt and adjust if I think the client will overspend on an insignificant detail.

Have you had any projects where you didn't get “a lot of sugar for a dime”?

Monday, January 18, 2010

Whose Line is it Anyway?



I had the strangest thing happen to me at Staples a while back. In the course of business I, like most professionals, have to make copies and what better place to do this than your convenient local office supply store? On this day, however, I would find all the machines at my local Staples either out of ink/toner or paper or both. Maybe this should have been my first clue. Being the only customer for miles I went to the copy and printing desk and waited for the young lady behind the counter to acknowledge my existence. After a few moments of being totally ignored, I acknowledged her existence and asked if she could help me. "What do you want?" she queried. "Can you make me five copies of each of these pages?" I asked. She seemed taken aback that I had actually asked for prints from the printing desk. Her next comment stunned me. "I can do it back here," she said, "but what do I do if a customer comes in?" As I looked behind me in line and realized I was the line, I thought to myself, "What the heck am I -- chopped liver???" I smiled, gathered my papers and went next door to the post office and made copies.


This scenario has happened to me more than once; maybe I have "NOT A CUSTOMER" inked on my forehead or maybe we've lost the ability to focus on the person who is standing directly in front of us. Do we give them the proper attention? Or do we become distracted by a phone call, a text message, email or the potential of a conversation when, in actuality, we are already engaged in conversation.

I have a personal rule: if I am speaking to someone face-to-face, I will not answer my cell phone if it rings -- sometimes to the annoyance of the person trying to call. (Two words: voice mail.) The person I am speaking to deserves the respect of my uninterrupted attention. They are the customer.

How do you handle distractions and the constant pull of ringers, texts and emails? Better yet, how do you feel when someone puts time with you "on hold" to answer their own distractions?

Friday, January 8, 2010

Welcome to the Jungle...Room



Elvis would be 75 years old today, hard to believe. I love Elvis, I love the music, the movies and "taking care of business in a flash" -- without the flash part.

A few years back, during my music days, I made the pilgrimage to Graceland. I didn't spend any time weeping at the gate or leave a guitar-shaped bouquet of roses at the curb side, I simply went to see how the King lived. You hear a lot of terms describing Graceland: tacky, god-awful; I remember one person on the tour asking if Oscar the Grouch's family was slain to create the carpet in the Jungle Room. I personally think the King was very forward-thinking in his designs and room purposing ... he should be credited with the first modern "man cave," the TV Room. Three TVs, count 'em, three built-in TVs! This in a time when most homes had one console unit in the living room and the more wealthy might have one in the master bedroom. Rumor is, Elvis got the idea for such an extravagance from the White House where LBJ kept three TVs going so he could watch ABC, NBC and CBS -- Elvis preferred the NFL. Then there is the aforementioned Jungle Room with its wall-to-wall and ceiling shag carpet, stacked stone water feature and plethora of Teak furnishings ... okay, tacky, but in a cool way. It may also have been one of the first "home recording studios." By 1976 Elvis didn't like going to the studio, so RCA brought the studio to him.

I appreciate the fact that the King enjoyed his home, made it his and even thumbed his nose at conventional design.

If you had unlimited funds like the King, what quirky rooms would you have? (I would have an indoor ball pit!)